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The Business Case for a Jerk-Free Workplace

The Business Case for a Jerk-Free Workplace

Workplace jerks are dangerous to your health. Long-term exposure to psychological mistreatment at the hands of a jerk or bully typically leads to a number of harmful medical conditions, according to the Workplace Bullying Institute, an organization dedicated to the eradication of workplace bullying.

Nausea, tremors of the hands and lips, feeling uncoordinated, chills and profuse sweating, gastrointestinal disorders, rapid heart-beat, rapid breathing and increased blood pressure, chest pain, uncontrollable crying, and headaches are some of the stress symptoms one may experience when subjected to the health-harming treatment of a workplace jerk, according to research by the institute.

If faced with a workplace jerk or bully over a long-term basis, an employee’s prognosis is not good, especially if that jerk is their boss.  Some of the resulting physical conditions experienced by targets include hypertension, heart attacks, post traumatic stress disorder, anxiety, depression, neurotransmitter disruption, immunological impairment leading to more frequent infections, fibromyalgia, diabetes, skin disorders, and finally, suicide.

Despite all these horrible side effects of jerks in the workplace, it is not illegal to act like a jerk at work, unless the behavior is related to sexual harassment. Too many organizational leaders are willing to allow inhumane behavior, which leads to toxic company cultures where employees work only to earn a paycheck as opposed to building a great life where they enjoy their career. There are a number of reasons for this, including: (1) employers do not know how to confront the office jerk, (2) leaders are afraid of the jerk, (3) the top leader is a jerk, (4) organizations believe the jerk, even with all his/her flaws, is considered indispensable, and (5) managers consider the jerk’s target a weak person who deserves such treatment.

CEO’s rarely see the jerk’s behavior, because bullies are very clever in their approach. Those who engage in psychological violence are experts at causing fear down the corporate ladder while massaging egos up the ladder in order to protect their own career.

Why should a CEO adopt and model a Jerk-Free Workplace? Jerks make you sick and the resulting medical care, absenteeism and presenteeism, lost productivity, employee turnover, and poor public relations exposure is extremely expensive. To counteract employer-provided health costs, there has been an increasing movement to champion healthy workplaces by encouraging exercise, good nutrition and wellness education. Since improved employee health leads to lower health care costs and increased business performance, many organizations are willing to make substantial investments in wellness programs, as well as provide financial incentives to healthy employees.

But before building that onsite gym, subsidizing health club memberships or installing a comprehensive wellness program, the CEO should first take action on behalf of the company’s employees by implementing a Jerk-Free Workplace. It is doubtful exercising, nutrition and wellness education will nullify the compounding, daily effects of jerks who routinely mistreat their targets in the workplace.

There are a growing number of employers who see the advantages of creating civil work environments with rules of engagement where jerk behavior is not allowed. These companies typically require each employee and leader to sign a code of conduct. Jerks are expelled if they do not change their ways. Some organizations have even publicly adopted and publicized their Jerk-Free Workplace status.

I predict there will be a growing trend of employers adopting the Jerk-Free Workplace model because it makes solid business sense and ultimately, it is the right thing to do.

Kevin Kennemer is president of The People Group, a consulting firm committed to improving employee lives, business performance and society through positive people practices. Kevin is also a board member of Tulsa CASA and OKEthics. Kennemer may be contacted at kevin@thepeoplegroupllc.com.

Kevin Kennemer is founder of The People Group based in Tulsa, Oklahoma. Kevin is driven by his passion for company owners and their need to earn a profit, employees' desire for a positive and fulfilling work experience, and the community that benefits when both groups do well.

3 Comments

  1. Samar Misra 8 years ago

    This is one of the most touching articles!! I seriously hope this is the #1 thing every single employer will work towards! Seriously, having jerk-free workplaces must be the top priority over creating new jobs and making the economy better. Overt and covert jerks must never be allowed to work. It is so sickening when a cousin of mine tells me I just have to take whatever job and try to deal. Why go in naive like that and do the very best to avoid such toxic workplaces right away?!

    Lastly, I feel bad for such folks who lack social skills, have certain personality disorders, lack of ethics or are experiencing a bad period that enables them to act like jerks. Still, these folks need help right away and must first be required to work alone if there are the tiniest red signals of any kind. If they continue to harm someone else in any way or are about then termination is a must.

    I hope I find every workplace in life that has high standards and has no jerks to put up with. Amen!

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