There is an erroneous business idea that one must be edgy, short-tempered and tough to get things done. Here’s a news flash for those who have operated under this paradigm; jerks are out – nice people are in. Toxic workplaces are out – great places to work are in.
For a business to enjoy long-term financial success, leaders and employees must restrict their inner evil desire to beat people down in order to lift their egos up. Long-term success is derived from treating people kindly and respectfully. Work with others the way in which you want to be treated. We have known this truth since grade school but some difficult personality types have suppressed this right way to live and work.
I won’t return to a hotel where the staff is rude. Although I usually stay at a hotel for only one or two nights, I will not go back if one employee is rude to me. Yes, one employee!
A restaurant can have the best food in the city but if their employees are edgy or rude, I won’t go back. I don’t need the aggravation.
We avoid cranky people in the service business. How about when you are looking for an employer? When you are interviewing, researching and selecting a new employer, you may work for the company ten years! You want to know if that place is filled with friendly or angry people, don’t you?
In the very near future, it will be common for employees to avoid companies whose leaders and/or staff are rude. Toxic work environments will be measured and reported online. The dirty secrets that companies used to conceal will soon become public knowledge.
The work climate is changing in a positive manner because great workplaces are part of a healthy workplace component. Employee productivity is directly tied to environmental factors, including the toxicity of the culture. In the near future, jerks will find themselves out of business or unemployed.
Before going on vacation, my wife researches hotels and resorts by utilizing www.tripadvisor.com. This valuable site rates a destination’s hotels, from best to worst. The site provides actual guest photos and comments. The site has saved us from bad properties a number of times. It prevents us from selecting the wrong hotel. In many cases, TripAdvisor.com has helped us select the best hotel.
Similarly, in the distant future, job applicants will likely be granted access to a website that rates employers from best to worst. Why? The best employers need a place where their excellent qualities can be showcased. Companies who employ bullies and tyrants need to be made public so the best people don’t take positions in toxic work environments.
This will be a win-win situation. Great workplaces will win by showcasing the actual work experience of their employees. Employees will win by having the tools to prevent a job change to a toxic work environment.